Easykartindia ("we" and "us") is the operator of https://easykartindia.com ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to wait to restock the back ordered item or if you would prefer for us to process a refund.
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
★ Return Due To Change of Mind
★ Easykartindia will happily accept returns due to change of mind as long as a request to return is received by us within 5 days of receipt of item and are returned to us in original packaging, unused, and in resellable condition.
★ Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. We will refund the value of the goods returned but will NOT refund the value of any shipping paid. You can expect Easykartindia to process your warranty claim within 5 days.
Once the warranty claim is confirmed, you will receive the choice of:
★ Refund to your payment method.
★ A replacement item was sent to you. (if stock is available)
★ Transit Time Domestically
★ In general, domestic shipments are in transit for 2 - 7 days
TRANSIT TIME INTERNATIONALLY
★ Generally, orders shipped internationally are in transit for 4 - 22 days.
★ This varies greatly depending on the courier you have selected.
★ We are able to offer a more specific estimate when you are choosing your courier at the checkout.
★ Orders are usually dispatched within 2 business days of payment of the order
★ Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed.
★ In these instances, we take steps to ensure shipment delays will be kept to a minimum.
CHANGE OF DELIVERY ADDRESS
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
Easykartindia will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
MILITARY ADDRESS SHIPPING
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
ITEM OUT OF STOCK
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
DELIVERY TIME EXCEEDED
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
PARCELS DAMAGED IN TRANSIT
★ If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service.
★ If the parcel has been delivered without you being present, please contact customer service with the next steps.
DUTIES & TAXES
★ Sales Tax
★ Sales tax has already been applied to the price of the goods as displayed on the website
IMPORT DUTIES & TAXES
★ Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country.
★ This varies by country, and Easykartindia encourages you to be aware of these potential costs before placing an order with us.
If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to Easykartindia at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels are insured for loss and damage up to the value as stated by the courier.
PROCESS FOR PARCELS DAMAGED IN TRANSIT
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
PROCESS FOR PARCELS LOST IN TRANSIT
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
For all customer service inquiries, please email us at https://easykartindia.com/contact-us
★ WHY DOES THE DELIVERY DATE NOT CORRESPOND TO THE DELIVERY TIMELINE OF X-Y BUSINESS DAYS?
It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored into the delivery dates.
★ WHAT IS THE ESTIMATED DELIVERY TIME?
Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
ESTIMATED DELIVERY TIME DEPENDS ON THE FOLLOWING FACTORS?
★ The Seller offering the product
★ Product's availability with the Seller
★ The destination to which you want the order shipped and the location of the Seller.
★ WHY IS THE COD OPTION IS NOT AVAILABLE IN MY LOCATION?
Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
★ WHAT DO THE DIFFERENT TAGS LIKE " IN STOCK ", " AVAILABLE " MEANS?
'In Stock':- For items listed as "In Stock", Sellers will mention the delivery time based on your location pin code (usually 2-3 business days, 4-5 business days, or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
' AVAILABLE ':- The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
'PRE-ORDER' OR ' FORTHCOMING ':- Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days. The Pre-order duration varies from item to item. Once known, release time and date are mentioned. (Eg. 5th May, August 3rd week)
' OUT OF STOCK ':- Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.